A Ford Protect extended warranty is a factory-backed automotive protection plan. It is typically purchased during vehicle purchase or before the manufacturer’s bumper-to-bumper and powertrain warranties expire. Consumers may cancel a Ford extended warranty for a prorated refund through the dealership. The best way to cancel a Ford Protect warranty is to contact the accounting department. However, we have explained the steps to cancel the Ford extended warranty in detail:
Review The Ford Protect Contract
Ford offers several options for drivers looking to add vehicle protection. Four different extended warranties cover repairs and breakdowns, similar to factory coverage. In addition, they have a Premium Maintenance plan that covers scheduled maintenance services.
In comparison, many third-party providers have much longer warranty plans that extend beyond the manufacturer’s bumper-to-bumper policy. In addition, they often have a much larger network of repair facilities than Ford does.
The choice to cancel a Ford extended warranty should come down to your personal preferences and budget. If you live close to a Ford dealership, then it may be worth the extra cost for peace of mind. However, if you want the freedom to take your new car anywhere for repairs, going with a third-party provider may be more cost-effective.
Gather Necessary Information
Typically, dealerships require customers to complete a physical cancellation process form or letter and keep a copy of the document for their records. You should bring it directly to the dealer for faster processing.
ESP plans can be canceled if the vehicle is sold privately, traded in or stolen, or becomes a total loss. If you cancel your Ford Protect contract before the 30-day cut-off point, you will receive a full refund of your purchase price, less a $75 cancellation fee.
Ford offers four ESP plans: PremiumCare, ExtraCare, BaseCare, and PowertrainCare for vehicles, commercial trucks (chassis cabs and cutaways), and Medium-Duty Trucks (pro loaders and straight frames). Ford dealers sell all ESP plans.
Contact the Dealer or Provider
Ford offers the Ford Protect Extended Service Plan to help drivers cover their vehicle’s most expensive components. The extended warranty can be purchased at the dealership or through a third-party car warranty company. The plans offer long coverage terms, many of which are competitive with other manufacturer options.
Customers have complained about the Ford ESP being slow to process repairs. One customer reported that it took over four months for a simple repair.
If you cancel your Ford ESP plan, contact the dealer where it was sold or traded. The dealership may require additional documentation to process the cancellation. This could include proof that the vehicle was sold or traded, a lien release, or documentation that shows that the vehicle was totaled as deemed by the company.
Submit a Cancellation Request
To cancel a Ford Protect extended service plan, you must submit a request for cancellation and provide the required documentation. The easiest way to do this is through the dealership where you purchased the warranty. Ensure to include the purchase order number and name of the dealership representative.
If you cancel within 30 days of the original purchase date and have not filed a service claim, you will receive a full refund of your ESP contract purchase price. If you financed the warranty through an auto loan, you will get a pro-rata refund based on time and miles used, minus a $75 processing fee.
Many companies require that you submit a cancellation request in writing, and some may even have a form to fill out. Make sure to submit the letter and keep copies of all documentation.
Provide Required Documentation
In some cases, the Ford extended warranty company may require a written letter requesting cancellation. They may also have a form that you can fill out. Whatever the case, it is important to provide the proper documentation and keep copies of all correspondence for future reference.
If you decide to cancel the Ford Protect extended service plan, you will receive a prorated refund of any time or mileage used. The refund will be less than a $75 Ford processing fee.
You can transfer the Ford ESP to another person who will take over the Ford Protect contracts for the remainder of the coverage period. If you sell the vehicle, trade it in, or it is deemed a total loss by the company, then the selling dealer must cancel the Ford Protect extended service plan.
Monitor Refund Process
The best way to get a refund is to work with the dealership’s accounting department. It will be easier for them to process the paperwork, and they will be more likely to respond quickly. Be sure to call back in a few days to check on the status of your refund.
Many Ford dealers have a “flat cancellation” period where you can cancel your extended warranty within 30 days for a full refund. After the flat cancellation period, you will be refunded on a prorated basis depending on how much time and miles your vehicle has been covered.
If you financed the warranty with an auto loan, any refund will be applied to your loan balance and help pay off your car sooner. You will receive a check if you paid for the warranty in cash.
Confirm Cancellation
You can cancel a Ford Protect plan within 30 days for a full refund. If you financed the warranty through an auto loan, the lender will get the refund and apply it to the loan balance. If you’re beyond the 30-day period, you can still cancel the warranty and receive a prorated refund based on the time and miles covered.
To ensure that the dealership processes your request promptly, make sure you include a photocopy of your purchase order and a letter with your cancellation request. It’s also helpful to follow up with the dealership one week after your initial contact to ensure that the process is on track.
If the dealership hasn’t processed your request, keep calling until you get confirmation that it has been canceled.
Conclusion
Canceling a Ford Protect Extended Warranty involves several detailed steps, but with proper preparation and persistence, the process can be relatively smooth. By following these steps and maintaining clear communication with the dealership, you can effectively manage your warranty cancellation and receive the appropriate refund.
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